Information We May Collect

The information we collect depends on how you interact with Ivy Bound. It may include:

• Contact information, such as a parent or guardian's name, email address, phone number, and mailing address;
• Student information that you choose to provide, such as name, grade level, school, academic interests, program selections, and scheduling needs;
• Enrollment, tutoring, course, workshop, practice exam, and service-related information;
• Communications you send to us, including questions, requests, feedback, and accommodation inquiries;
• Payment and transaction information related to purchases; and
• Website usage information, such as browser type, device information, pages viewed, approximate location derived from an IP address, and interactions with our website.

How We Use Information

We may use personal information to respond to inquiries, provide and administer Ivy Bound services, process registrations and payments, coordinate tutoring or program logistics, communicate about purchases or scheduling, improve our website and services, maintain records, protect the security of our operations, and comply with applicable legal obligations.

We may also send service-related messages, such as enrollment confirmations, schedule updates, payment notices, or program information. Where permitted and consistent with your choices, we may send information about Ivy Bound programs, services, or events.

Payments

Payments may be processed by third-party payment providers. Those providers handle payment-card information in accordance with their own privacy and security practices. Ivy Bound may receive limited transaction details needed to administer a purchase, issue a receipt, process a refund, or provide customer support.

How We May Share Information

We do not sell personal information for money. We may share information with trusted service providers that help us operate our website, process payments, communicate with families, deliver services, manage scheduling, or support our business operations. These providers may use information only as needed to perform their services for us or as otherwise permitted by law.

We may also disclose information when reasonably necessary to comply with law, respond to a legal process, protect the rights, safety, or property of Ivy Bound or others, or in connection with a business transition such as a merger, acquisition, or sale of assets.

Cookies & Website Technologies

Our website and service providers may use cookies, pixels, analytics tools, and similar technologies to remember preferences, understand how visitors use the website, and improve site performance. You can usually control cookies through your browser settings. Disabling cookies may affect the availability or functionality of certain parts of the website.

Student & Children's Information

Ivy Bound's services may involve students and families. Parents and guardians should provide information about a student only when they have authority to do so. We ask families to contact us with questions about student information, parental access, or requests to update or remove information, subject to applicable law and our legitimate recordkeeping needs.

Data Retention & Security

We retain information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, enforce agreements, and meet legal obligations. We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices & Privacy Requests

You may contact us to ask about the personal information we maintain about you, request corrections, opt out of marketing communications, or make another privacy-related request. Depending on where you live, you may have additional rights under applicable privacy law. We will review requests consistent with applicable law and our legal obligations.

You may opt out of marketing emails by using the unsubscribe link in the message or by contacting Ivy Bound directly. Opting out of marketing messages does not prevent us from sending important service-related communications.

Third-Party Links

Our website may link to third-party websites, platforms, or services. Ivy Bound is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page. Your continued use of our website or services after an update is subject to the revised policy, to the extent permitted by law.

Contact Ivy Bound

For questions about this Privacy Policy or to make a privacy-related request, please contact us:

This Privacy Policy applies to Ivy Bound's website and services unless a separate notice or agreement states otherwise.